Legal and compliance
Acceptable Use Policy
Effective 18 October 2026. These rules apply to every Qavona portal user.
Use the service for authorized school work
Use only accounts and records you are permitted to access. Keep credentials private, use accurate information, follow school policy, and promptly report suspected compromise or incorrect access.
Prohibited activity
You must not probe or bypass security, impersonate another person, scrape or export data without authority, introduce malware, disrupt availability, send spam, abuse communications, manipulate academic or financial records, or use the service for unlawful, harmful, discriminatory, or exploitative content.
Children and sensitive information
Student data must be handled with particular care. Do not disclose results, health details, contact information, credentials, or safeguarding information outside authorized workflows. Schools are responsible for notices, lawful bases, and guardian permissions required in their jurisdiction.
Automated and AI-assisted features
Review generated material before use. Do not submit unnecessary sensitive data to assisted features or treat generated content as a substitute for professional educational, legal, medical, or safeguarding judgment.
Payments, entitlements and fair use
Do not manipulate calendars, enrolment status, report identity, coupons, payment callbacks, usage counters, or gateway references to obtain an entitlement or report coverage without payment. Do not initiate chargebacks for a knowingly fulfilled service instead of using the documented dispute and refund process.
Enforcement
Qavona or the school may restrict or suspend access, preserve evidence, and notify appropriate administrators or authorities where misuse, security risk, or legal duties require it. Good-faith security reports should be sent to contact@qavona.com.